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Business Analyst

Mumbai, India

Job Description:- Business Analyst 

 
 
BUSINESS REQUIREMENTS MANAGEMENT  
·         Gather, validate, clarify and document requirements. 
·         ITAD / Asset Management / Supply Chain domain knowledge 
·         Prioritize requirements into functional areas. 
·         Analyze, map AS-IS and create TO-BE user processes in detail, describing involved systems and files. 
·         Manage and own requirements to understand the change process and traceability. 
·         Evaluate, identify, frame and structure underlying needs from explicit user requests. 
·         Abstract from particular issues to a more general understanding. Investigate facts and additional information, aggregate, enhance and prioritize requirements. 
·         Reconcile conflicting requirements, break down high-level information into constituent details. 
·         Identify all relevant process exceptions and potential risks/challenges related to the implementation and arrive at the best possible solution for the client. 
·         Thoroughly evaluate operating environment, document keystroke level detail, identify and document exceptions and document escalation instances and processes. 
·         Obtain sign-offs on BRDs and specifications. Facilitate work estimation and sizing for requirements 
End Results: 80% of identified/evaluated business requirements are documented within SLA 
Percentage: 25% 
 
PROJECT COORDINATION  
·         Serves as liaison between Project Teams and Business Owners to ensure that all targets are met. 
·         Participate in on-going project review meetings. 
·         Ensure that tasks remain on schedule and within budget. 
·         Focus on operational excellence, execution, and prioritizes tasks effectively. 
·         Monitor tasks deliverable and progress through continuous communication with project members. 
·         Identify and escalate gaps and ensure gaps are rectified in compliance with requirements. 
·         Remain aware of any potential problems and works to mitigate any risks. 
·         Disseminate information on any problems or potential delays and escalates issues to management attention. 
·         Prepare reports of project progress, known issues and daily activities against the project plan or schedule. 
 
End Results: 90% of project risks are addressed proactively 
Percentage: 30% 
SUPPORT DEVELOPMENT AND IS TEAMS  
·         Support solution deployment. Provide support to customers, developers and other analysts. 
 
·         Validate POC and beta versions with stakeholder groups. Work with the business units and configure the solutions. 
 
·         Record and playback actions, read system logs and in general control the agreed performance of the bots. 
·         Deliver input for Delivery and Test Teams and represent the Business Owners throughout the development process. 
·         Be proactive in ensuring that Delivery and Test Teams understand the requirements by initiating clarification sessions where needed. 
End Results: 95% of correctly documented and approved requirements 
Percentage: 10%­­­ 
 
LEAD UAT & DEVELOP TRAININGS  
·         Ensures requirements are operational exactly as documented. 
·         Register, solve and coordinate issues and tickets filed by the users. 
·         Develop test scenarios based on approved documentation to ensure comprehensive suite of functionality is tested. 
·         Review test plans and test scripts to guarantee quality and coverage of testing. 
·         Participate in IS testing for assigned area. Plan and leads UAT logistics. 
·         Escalate gaps and ensure they are rectified in compliance with requirements  
End Results: 90% of requirements/approved projects are tested; 5% of bugs discovered after UAT phase is resolved 
Percentage: 10% 
 
STAKEHOLDER MANAGEMENT  
·         Make special effort to respond to co-workers and clients in a timely and helpful manner. 
·         Support Junior Business Analysts. 
·         Keep appropriate people informed of project progress and status. 
·         Participate in status meetings and conference calls as required. 
·         Track issues and action items to closure as appropriate. 
·         Take meeting minutes when assigned. 
·         Create custom reports and communicate status to key stakeholders. 
 
End Results: 70% customer satisfaction score/Stakeholder NPS 
Percentage:  25% 
 
Decision Making Authority Level  
Decisions free to make: 
·         Regular Day to day activities 
·         Gathering and documentation of information 
·         Discussions with stakeholders 
Decisions which require approval/discussion with manager: 
·         Implementation of action plans and improvement ideas 
·         Presentations to stakeholders 
·         Anything which might impact production 
 
Job Qualifications and Educational Requirement 
EXTERNAL CANDIDATE QUALIFICATION 
·        M.B.A./B.E. in Computer Science, Business, or in a related field 
·         Minimum 3 years functional experience in Business Requirement Management & Technical Analysis 
·         At least 3 year experience in Project Coordination with direct exposure in managing business & resource stakeholders 
·         Ability to make strong contribution to processes and systems 
·         Technical Knowledge & Skills: 
·         Previous experience in product management or project management would be an advantage 
·         Hands on experience in backlog mgmt. tools like DevOps ,JIRA, Confluence and Use case prototyping software like Figma, Balsamiq 
·         Advanced MS Office Skills including PowerPoint, Visio, Excel, etc. 

  •    Good knowledge and understanding of business, technological and competitive trends.  

 



Apply Now!
Apply Now!

Business Analyst

Mumbai, India

Job Description:- Business Analyst 

 
 
BUSINESS REQUIREMENTS MANAGEMENT  
·         Gather, validate, clarify and document requirements. 
·         ITAD / Asset Management / Supply Chain domain knowledge 
·         Prioritize requirements into functional areas. 
·         Analyze, map AS-IS and create TO-BE user processes in detail, describing involved systems and files. 
·         Manage and own requirements to understand the change process and traceability. 
·         Evaluate, identify, frame and structure underlying needs from explicit user requests. 
·         Abstract from particular issues to a more general understanding. Investigate facts and additional information, aggregate, enhance and prioritize requirements. 
·         Reconcile conflicting requirements, break down high-level information into constituent details. 
·         Identify all relevant process exceptions and potential risks/challenges related to the implementation and arrive at the best possible solution for the client. 
·         Thoroughly evaluate operating environment, document keystroke level detail, identify and document exceptions and document escalation instances and processes. 
·         Obtain sign-offs on BRDs and specifications. Facilitate work estimation and sizing for requirements 
End Results: 80% of identified/evaluated business requirements are documented within SLA 
Percentage: 25% 
 
PROJECT COORDINATION  
·         Serves as liaison between Project Teams and Business Owners to ensure that all targets are met. 
·         Participate in on-going project review meetings. 
·         Ensure that tasks remain on schedule and within budget. 
·         Focus on operational excellence, execution, and prioritizes tasks effectively. 
·         Monitor tasks deliverable and progress through continuous communication with project members. 
·         Identify and escalate gaps and ensure gaps are rectified in compliance with requirements. 
·         Remain aware of any potential problems and works to mitigate any risks. 
·         Disseminate information on any problems or potential delays and escalates issues to management attention. 
·         Prepare reports of project progress, known issues and daily activities against the project plan or schedule. 
 
End Results: 90% of project risks are addressed proactively 
Percentage: 30% 
SUPPORT DEVELOPMENT AND IS TEAMS  
·         Support solution deployment. Provide support to customers, developers and other analysts. 
 
·         Validate POC and beta versions with stakeholder groups. Work with the business units and configure the solutions. 
 
·         Record and playback actions, read system logs and in general control the agreed performance of the bots. 
·         Deliver input for Delivery and Test Teams and represent the Business Owners throughout the development process. 
·         Be proactive in ensuring that Delivery and Test Teams understand the requirements by initiating clarification sessions where needed. 
End Results: 95% of correctly documented and approved requirements 
Percentage: 10%­­­ 
 
LEAD UAT & DEVELOP TRAININGS  
·         Ensures requirements are operational exactly as documented. 
·         Register, solve and coordinate issues and tickets filed by the users. 
·         Develop test scenarios based on approved documentation to ensure comprehensive suite of functionality is tested. 
·         Review test plans and test scripts to guarantee quality and coverage of testing. 
·         Participate in IS testing for assigned area. Plan and leads UAT logistics. 
·         Escalate gaps and ensure they are rectified in compliance with requirements  
End Results: 90% of requirements/approved projects are tested; 5% of bugs discovered after UAT phase is resolved 
Percentage: 10% 
 
STAKEHOLDER MANAGEMENT  
·         Make special effort to respond to co-workers and clients in a timely and helpful manner. 
·         Support Junior Business Analysts. 
·         Keep appropriate people informed of project progress and status. 
·         Participate in status meetings and conference calls as required. 
·         Track issues and action items to closure as appropriate. 
·         Take meeting minutes when assigned. 
·         Create custom reports and communicate status to key stakeholders. 
 
End Results: 70% customer satisfaction score/Stakeholder NPS 
Percentage:  25% 
 
Decision Making Authority Level  
Decisions free to make: 
·         Regular Day to day activities 
·         Gathering and documentation of information 
·         Discussions with stakeholders 
Decisions which require approval/discussion with manager: 
·         Implementation of action plans and improvement ideas 
·         Presentations to stakeholders 
·         Anything which might impact production 
 
Job Qualifications and Educational Requirement 
EXTERNAL CANDIDATE QUALIFICATION 
·        M.B.A./B.E. in Computer Science, Business, or in a related field 
·         Minimum 3 years functional experience in Business Requirement Management & Technical Analysis 
·         At least 3 year experience in Project Coordination with direct exposure in managing business & resource stakeholders 
·         Ability to make strong contribution to processes and systems 
·         Technical Knowledge & Skills: 
·         Previous experience in product management or project management would be an advantage 
·         Hands on experience in backlog mgmt. tools like DevOps ,JIRA, Confluence and Use case prototyping software like Figma, Balsamiq 
·         Advanced MS Office Skills including PowerPoint, Visio, Excel, etc. 

  •    Good knowledge and understanding of business, technological and competitive trends.  

 



Apply Now!