Job Title: Business Analyst

Responsibilities:

Gather user requirements:

• Develop a thorough understanding of the business need, related business processes.
• Organize, prepare, and lead requirements definition sessions with the business stakeholders and/or SME s.
• Document and translate complex business problems into business requirements and functional solutions.
• Provide the right level of documentation for the audience and objective (i.e. User Stories, BPMN, Wireframes, UML, PowerPoint, etc.).
• (Document and) confirm business requirements with the clients.

Collaborate with the Scrum team/technical staff/source application teams:

• Effectively communicate the business requirements to technical staff.
• Assist in design of the proposed technical solution to the business need.
• Break down business requirements into concise JIRA tickets (Epics, User Stories, Tasks) and define Acceptance Criteria.
• Answer questions and resolve ambiguities for the developers and QA Engineers during development.
• Ensure that the software meets project objectives and customer expectations.
• Be the main point of contact for communication between the project team and the source system owners.

Business process mapping

• Understanding and documenting the current Business Process and the desired Business Process and User Journey for the Copyright Licensing Platform
• Propose and advise on potential solutions to business problems
• Help identify potential improvements for Business Transformation
• Lead Workshops to gather requirements and communicate results to stakeholders

Business test cycle planning

• Capturing Test Scenarios
• Creation and maintenance of test plans in Zephyr Scale for Business User Testing to create effective Business Sign Off
• Assisting Business with Testing

Business User Stories creation and refinement for Dev handover

• Logging detailed new requirements from discussions with the business
• Discussing the requirement with Dev Team to get them fulfilled
• Updating and amending requirements where necessary
• Assisting in Development prioritisation and planning by packaging up requirements into coherent deliveries/Product Releases

Project / JIRA Admin

• Admin and maintenance of Project Workflow in JIRA to effectively communicate the status of the development
• Collaborate and Review with other BAs and Project Team to develop and maintain best practice
• Refine and help manage the Product Backlog

System Documentation

• Maintaining shared Documentation of the system within Confluence for use of the Business and Dev team
• Work with other Teams to understand what and where data can be sourced from

Reporting

• Assist with reporting Project OKRs / KPIs to stakeholders

Effectively manage time and priorities:

• Complete deliverables on-time with limited supervision.
• Manage multiple work streams, assess priorities and deliver complete, accurate work products.
• Proactively resolve time conflict issues working with direct management, project managers and the user community.
• Develop agendas and conduct meetings
• Document issues discussed and action items assigned for each meeting.

Skills: Essential:

• Bachelor s degree in Business Administration, Computer Science, or a related field
• 5+ years of business analysis experience
• Experience in gathering specifications for web-based applications
• Experience in working in Agile teams
• Strong interpersonal and communications skills
• Excellent technical writer and strong technical integration skills with ability to generate process documentation in narratives and diagrams
• Anticipates needs and takes initiative to address challenges
• Strong critical thinking and problem solving skills
• Basic knowledge of databases and web services
• Detail oriented and capable of delivering a high level of accuracy
• Willing to work flexible hours for collaboration with teams +/- 8 hour timezone difference

Desirable:

• JIRA
• Zephyr Scale
• Business Objects
• Lucid/Miro/Digital W
• hiteboarding Tools
• Entertainment industry/royalties experience
• SAP FI experience