WHAT YOU’LL DO

•              Remote/Hybrid position within approved locations/states

HOW YOU’LL SPEND YOUR TIME 

•              Ensure timely resolution of all customer issues and concerns. 

•              Collaborate with internal teams to provide necessary support and assistance. 

•              Identify and report unusual inquiry trends or system issues.

•              Able to follow schedule and quickly communicate when out of schedule parameters. 

•              A strong commitment to providing exceptional customer service and building positive relationships with customers, clients, and colleagues. 

•              Exceptional attention to detail and a highly organized approach to tasks and responsibilities. 

•              Ability to keep up in a fast-paced environment.

•              Openness to learning new policy, products, additional responsibilities.