Qualifications

• Candidates must have 3 years of Desktop Support / Deployment experience as well as Windows 11 and MS Autopilot
• Ideally this person will hit the ground running without a ramp up period as they are mid way through their migration at this time
• office 365, hardware, WebEx, Customer Service, Windows 11, desktop, printer support, printers, Lenovo, email, email support, remote support, VMware, azure, chrome, troubleshooting, software, Microsoft teams, Intune, macOS

Responsibilities

• Company is going through their Windows 11 migration and looking for a field service technician to help with the deployments
• Windows 11 deployments and setups for end users
• 70/30 remote vs hands on
• Phone, email, remote support for end users across the organization (West Coast to East Cost)
• Work space moves – Hardware, printers set up, applications, etc
• In-Person support for various hardware and software issues
• Utilize VMware for connecting to virtual desktops
• Utilize Citrix receiver for desktops and virtual apps
• Technologies: Intune, Autopilot, Windows 11, Lenovo desktops, Office 365 for email, proprietary apps, chrome, peripherals, CISCO Phone System