Top Skills/Notes: This is an IT PM role, so please do NOT submit Telecom CM/PMs. Skills needed are Microsoft SQL Server, writing SQL queries and developing complex to simple reports using PowerBi; database reporting. Ad hoc business needs and process management. Please have your candidates elaborate on their experience with these and include technologies in each role.

Responsibilities
•Develop accurate project plans for all assigned projects, modify as needed, including the receipt of all required documentation.
•Ensure Client and customer systems are maintained with accurate and reportable data
•Report project status against commitments and keep customer and stakeholders informed
•Resolve conflicts and drive issue resolution with customer and all stakeholders
•Own financial accountability across all individual and collection of assigned projects
•Manage scope creep and other work order changes according to contractual practices
•Escalate issues through internal lines of business and with customer management hierarchy
•Identify gaps and opportunities within processes and implement process improvement initiatives

Expectations
•Customer Focused - Building strong customer relationships and delivering customer-centric solutions.
•Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
•Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
•Ensures Accountability - Holding self and others accountable to meet commitments.
•Drives Results - Consistently achieving results, even under tough circumstances

Education/Certifications 
•Bachelor’s Degree or equivalent work experience
•Project Management Professional (PMP) Certification preferred

Experience/Minimum Requirements: 
•Minimum of five (5) + years of project management experience
•Knowledge of Microsoft SQL Server, writing SQL queries and developing complex to simple reports using PowerBi- required
•Strong computer skills especially Microsoft Excel
•Demonstrated ability to lead without formal authority
•Strong understanding of project financials and Earned Value Management (EVM)
•Experience/Proficiency in creating process diagrams using Microsoft Visio
•Experience/Proficiency in writing Excel macros (preferred)
•Ability to read process diagrams, diagnose workflow problems and implement remedies
•Ability to manage and process multiple data streams

Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 80% of the time (4 days per week) and where you do your best work 20% (1 day per week). There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel up to 20% of the time