About the Role

We are looking for an experienced OpenText Exstream Developer to design, build, and maintain communication templates and workflows using OpenText Exstream tools (Designer, Communications Designer, Design Manager). You will work with complex data files, multi-language document generation, and multi-channel output (print, email, digital). The role includes implementing communication flows, optimizing document processing, and ensuring accurate, compliant, and scalable customer communications.

Key Responsibilities

• Design, develop, and maintain customer communication templates using OpenText Exstream (Designer, Communications Designer, Design Manager).

• Implement complex document layouts using various data file types (Auxiliary Layout File, Customer Driver File, Initialization File, Post-Sort Initialization File, etc.).

• Build multi-language templates and two-pass application structures for advanced document processing.

• Configure and manage Communication Orchestration workflows and flow models for multi-channel output.

• Integrate Exstream solutions with upstream and downstream systems (data sources, print systems, email gateways, digital channels).

• Optimize sorting, bundling, indexing, and batch production processes.

• Troubleshoot issues across templates, workflows, data, and output channels.

• Collaborate with cross-functional teams (Business, QA, DevOps, Infrastructure) to ensure accuracy, compliance, and performance.

• Maintain documentation for templates, workflows, and release processes.

• Participate in code reviews, quality checks, and agile ceremonies.

Qualifications & Skills

Required Skills

• Strong hands-on experience with OpenText Exstream (Designer, Communications Designer, Design Manager).

• Solid understanding of CCM processes, document composition, and multi-channel communication.

• Experience with data input formats (TXT, XML, CSV, JSON) and Exstream-specific file structures.

• Knowledge of sorting, bundling, indexing, and batch communication flows.

• Ability to design complex templates and manage large-scale document outputs.

• Good understanding of version control and CI/CD practices in CCM environments.

Good to Have

• Experience with Empower / Content Author.

• Familiarity with REST/SOAP integrations.

• Experience in regulated industries (banking, insurance, telecom, utilities).

• Exposure to cloud CCM solutions or migration projects.

• Basic scripting experience (JavaScript, XSLT, etc.).

• Knowledge of print workflows (AFP, PDF, PostScript).