Technical Support Engineer

Mumbai, India
Hands on” experience or deep technical (e.g. PCF Controls, Web Hooks, etc.) knowledge of Dynamics 365 / Power BI Skills • Strength across all modules of Dynamics 365/ Power Platform with experience in leading edge tech for newer features. Partnerships with Microsoft or Microsoft certifications. • Must have architecture or enterprise project experience integrating Dynamics with other enterprise systems

 
  • Business
         analysis capabilities including ability to gather and document business
         requirements and business rules
     
  • Outstanding
         analytical, conceptual and problem-solving skills; ability to weigh
         various suggested technical solutions against the original business needs
         and delivery mindset
     
  • Subject
         matter knowledge in integration architecture and the ability to map
         integration pattern to functional usage
     
  • Subject
         matter knowledge in Dynamics 365 Functional area: Marketing, Sales,
         Customer Support and Partner management
     
  • Extensive
         experience with configuration of Microsoft CRM Dynamics 365 and prior
         versions
     
  • Experience
         in .NET, writing Plug-ins and custom workflows, Experience in implementing
         JavaScript to MSCRM connectivity using Rest, ODATA web API
     
  • Experience
         in using Azure services for integration, Power Apps, Power Automate,
         Integrations with ERP systems
     
  • Experienced
         in reporting architecture, as well as, data analytics and visualization
         with a focus on integration with Power BI
     
  • Experience
         working with the software development life cycle (SDLC) methodology.
     
  • Ability
         to understand and work with large, complex systems.
     
  • Experience
         contributing to and managing the development of policies, procedures and
         best practices.
     
  • Ability
         to provide both detailed information as well as summaries to management.
     
  • Ability
         to develop positive working relationships and a strong rapport with team
         members and stakeholders.
     
  • Leadership,
         communication and oversight skills necessary ensure architecture
         frameworks and designs are followed
     
  • Understanding
         of Agile development methodologies and software project life cycle and
         associated methodologies.
     
  • Strong
         written and oral communication skills; ability to present and explain
         technical information to diverse types of audiences in a way that
         establishes rapport and gains understanding
     
  • Highly
         self-motivated individual with cooperative attitude and strong work ethic
     
  • Strong
         interpersonal skills; Needs to work well in a team environment
     
  • Excellent
         influencing and reasoning skills; good at conflict resolution and
         consensus building.

Technical Support Engineer

Mumbai, India
Hands on” experience or deep technical (e.g. PCF Controls, Web Hooks, etc.) knowledge of Dynamics 365 / Power BI Skills • Strength across all modules of Dynamics 365/ Power Platform with experience in leading edge tech for newer features. Partnerships with Microsoft or Microsoft certifications. • Must have architecture or enterprise project experience integrating Dynamics with other enterprise systems

 
  • Business
         analysis capabilities including ability to gather and document business
         requirements and business rules
     
  • Outstanding
         analytical, conceptual and problem-solving skills; ability to weigh
         various suggested technical solutions against the original business needs
         and delivery mindset
     
  • Subject
         matter knowledge in integration architecture and the ability to map
         integration pattern to functional usage
     
  • Subject
         matter knowledge in Dynamics 365 Functional area: Marketing, Sales,
         Customer Support and Partner management
     
  • Extensive
         experience with configuration of Microsoft CRM Dynamics 365 and prior
         versions
     
  • Experience
         in .NET, writing Plug-ins and custom workflows, Experience in implementing
         JavaScript to MSCRM connectivity using Rest, ODATA web API
     
  • Experience
         in using Azure services for integration, Power Apps, Power Automate,
         Integrations with ERP systems
     
  • Experienced
         in reporting architecture, as well as, data analytics and visualization
         with a focus on integration with Power BI
     
  • Experience
         working with the software development life cycle (SDLC) methodology.
     
  • Ability
         to understand and work with large, complex systems.
     
  • Experience
         contributing to and managing the development of policies, procedures and
         best practices.
     
  • Ability
         to provide both detailed information as well as summaries to management.
     
  • Ability
         to develop positive working relationships and a strong rapport with team
         members and stakeholders.
     
  • Leadership,
         communication and oversight skills necessary ensure architecture
         frameworks and designs are followed
     
  • Understanding
         of Agile development methodologies and software project life cycle and
         associated methodologies.
     
  • Strong
         written and oral communication skills; ability to present and explain
         technical information to diverse types of audiences in a way that
         establishes rapport and gains understanding
     
  • Highly
         self-motivated individual with cooperative attitude and strong work ethic
     
  • Strong
         interpersonal skills; Needs to work well in a team environment
     
  • Excellent
         influencing and reasoning skills; good at conflict resolution and
         consensus building.